Earth Shirts Frequently Asked Questions

Q: How can I pay for my Earth Shirts?

A: We accept all major credit cards - Visa, Maestro, Mastercard. All transactions are carried out by SagePay, the UK's leading independent payment provider, on their secure server. We never even get to see your card details, that's how secure it is.

Q: Do you ship internationally?

A: Yes we do. All delivery details can be found here

Q: How much does delivery cost?

A: It's free!!! If you're in the UK. Or you can pay a bit extra and have it guaranteed for next day. Delivery to Europe costs £4 and everywhere else it's £5. Full details can be found here

Q: How long does delivery take?

A: All orders placed before 3pm will be sent out that day. If you choose the standard UK delivery, it usually takes between 1 and 2 days. Special Delivery is guaranteed for next day. Delivery to Europe usually takes about 7 days and for the Rest of the World it takes between 7 and 10 days.

Q: I don't like my shirt, can I return it?

A: Yes you can, as long as it's within 14 days. Please follow the instructions here. You're an idiot though.

Q: My shirt doesn't fit, can I change it?

A: No problem, everything you need to know is right here

Q: I own a shop, do you sell wholesale?

A: Yes we do. Please email us at wholesale@earthshirts.co.uk and let us know all about you.

Q: My order hasn't arrived, what now?

A: If you're in the UK and your order hasn't arrived within 5 days, please let us know and we'll see if we can find it. If all else fails we'll send you out another one. The same applies for the rest of the world but please allow longer for delivery before contacting us.

Q: Are all your shirts made from organic cotton?

A: Not only are they all organic, they're carbon neutral and fair trade as well. You can find all the details here

Q: Do you do anything else to help the environment?

A: All the packaging we use is biodegradable. Unfortunately we still use electricity and all that stuff but we're doing the best we can and will continue our efforts to be as green as possible.  We also advise all of our customers to "wash cool". 

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Earth Shirts Delivery

Standard UK Delivery - It's Free! Nowt Nada. And not only that, if you order before 3pm, we'll send it out that day so you could be wearing it the following morning. Who says you don't get anything for free, eh? All orders using our Standard Free Delivery are sent via Royal Mail First Class. They usually get there the next day, sometimes it takes 2 days. Any longer than 5 days, let us know and we'll go hunting for it. We don't work weekends though so same day despatch only applies Monday to Friday.

UK Special Delivery - £4.95 - For when you really must have it the next day. All orders placed before 3pm using this service are guaranteed for delivery before 1pm the following day. We use Royal Mail Special Delivery for this and so a signature will be required. In the rare event of us not being able to fulfil this service, we will contact you straight away. Please note this service does not include Saturday deliveries and orders placed on a Friday will be delivered on Monday. If that makes sense.

Europe Delivery - £4.00 - For our friends in Europe a delivery charge will apply to all orders. Delivery usually takes about 7 working days, sometimes longer depending on customs.

Rest of the World Delivery - £5.00 - For the rest of you, delivery costs just £5 and usually takes between 7-10 working days. Depending on where in the world you are and how strict your customs people can be. It'll get there though, don't worry.

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Earth Shirts Returns

Returns information for Earth Shirts

We are happy to exchange or refund items that are returned to us within 14 days of purchase. If you need to return your Earth Shirt for any reason, please send it back to us at the following address:

Please include a note with your order details on and whether you wish to exchange or receive a refund. If you wish to exchange, please include details of what you'd like instead and we will send out a replacement free of charge. If you need to return an item to us because we got it wrong (it never happens..really..) or because the t shirt is damaged, we will send out a replacement for you and refund you £2.50 to cover the cost of you sending the item back to us. All returned items are dealt with as quickly as possible but please allow 5 days before contacting us.

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